Guides for Northern Ireland
- Universal Credit help with rent in Northern Ireland (video guide)Northern Ireland · Benefits · 30 October 2026How Universal Credit helps with rent in Northern Ireland, what it does not cover and what to report.
UK-wide guides
- How to view a room or flat: a checklist (video guide)UK · Renting · 30 October 2026A practical checklist for viewing a rental: what to check, what to ask and what to photograph.
- Working with your Universal Credit work coach (video guide)UK · Benefits · 30 October 2026What a work coach does, what to expect at appointments and how to ask for help if you have health needs.
- Under 35 and renting? The shared accommodation rate and exceptionsEngland · Benefits · 30 October 2026How rent help is limited for many single people under 35, and who may be exempt, including some people affected by domestic abuse.
- Practical tips for loneliness (Mind video guide)UK · Wellbeing · 30 October 2026Small practical things that can help with loneliness, with a short video from Mind.
- Tenancy agreements explained: what to check before you sign (video guide)UK · Renting · 30 October 2026A plain-English checklist of what to look for in a tenancy agreement or room licence before you sign.
- Emergency, interim and temporary accommodation: what is the difference?England · Homelessness help · 30 October 2026Plain-English explanation of the different types of accommodation councils can offer homeless people in England.
- Supported housing: a real story (Rethink Mental Illness video)UK · Moving on · 30 October 2026A short film from Rethink Mental Illness showing what supported housing can do, with notes on getting support.
- Renting a room: are you covered by the Renters' Rights Act?England · Renting · 30 October 2026How your rights depend on whether you share with your landlord, with a Channel 4 News video on the new law.
- The Renters' Rights Act: what changed for private renters (Shelter video)England · Renting · 30 October 2026What the Renters' Rights Act means for tenants in England, with a video from Shelter and the main changes in plain English.
- New renting rules in England: a tenant's checklist (ITV News video)England · Renting · 30 October 2026A checklist of what to check on your tenancy now that the Renters' Rights Act has started, with an ITV News explainer.
- Renting on benefits: what the Renters' Rights Act means for you (video guide)England · Renting · 30 October 2026How the Renters' Rights Act affects tenants who claim benefits or have children, and what to do about rent increases.
- Your basic rights as a private tenant (ITV News video guide)England · Renting · 30 October 2026The basic rights every private tenant has in England: repairs, deposits, privacy and eviction.
- Money basics for your first home: savings, debt and credit (video guide)UK · Money and bills · 30 October 2026The basics of savings, debt and credit scores, and where to get free debt advice in the UK.
- Moving into supported living: what to expect (video guide)UK · Moving on · 30 October 2026A how-to video for supported living tenants and notes on what to ask when you move in.
- How to move up the council housing list (video guide)England · Housing register · 30 October 2026Practical ways to make sure your council housing application is accurate, up to date and in the right priority group.
- Looking after your mental health in your new home (Mind video guide)UK · Wellbeing · 30 October 2026Everyday ways to look after your mental health after a move, and where to turn if you are struggling.
- Loneliness and mental health after moving out (Mind video guide)UK · Wellbeing · 30 October 2026A Mind video and notes on why moving into your own place can feel lonely and what can help.
- Local Housing Allowance explained: why your rent may not be fully coveredEngland, Wales and Scotland · Benefits · 30 October 2026How Local Housing Allowance (LHA) sets the limit on rent help for private tenants, and why there may be a shortfall.
- Told you are "intentionally homeless"? What it means and how to challenge itEngland · Homelessness help · 30 October 2026What an intentionally homeless decision is, why councils make it, and how to ask for a review in England.
- How to make a homeless application in England: first steps (video guide)England · Homelessness help · 30 October 2026Step-by-step notes on making a homeless application to an English council, with a short email you can adapt.
- How to get a council or housing association home: the basics (video guide)England · Housing register · 30 October 2026How social housing applications work in England: registering, priority, bidding and what you need ready.
- How to fill in a PIP application: simple tips (video guide)England, Wales and Scotland · Benefits · 30 October 2026Practical tips for completing the Personal Independence Payment form, based on how your condition affects daily life.
- Housing Benefit and Universal Credit: which one pays your rent? (video guide)UK · Benefits · 30 October 2026How rent help works now that most people claim Universal Credit, and when Housing Benefit may still apply.
- Making a homeless application: mistakes to avoid (video guide)England · Homelessness help · 30 October 2026A video and checklist of common mistakes when you ask your English council for homeless help, and how to avoid them.
- Preparing for your homeless application interview (video guide)England · Homelessness help · 30 October 2026How to get ready for the interview with your council's homelessness team: what to bring, what to say and who can come with you.
- Help to Claim: free support with your Universal Credit applicationUK · Benefits · 30 October 2026What Help to Claim is, who it is for and how it can help you make a new Universal Credit claim.
- Five tips for your PIP form (video guide)England, Wales and Scotland · Benefits · 30 October 2026Five practical tips for answering PIP questions, including the safe, repeatable and reasonable-time tests.
- Renting a room on benefits in the UK: how to avoid being turned awayUK-wide · Renting on benefits · 30 October 2026Can landlords refuse you for being on benefits? Learn your rights in England, Scotland, Wales and Northern Ireland, plus practical steps to find a room.
- Council Tax Reduction: who can get help paying council taxEngland · Money and bills · 30 October 2026How Council Tax Reduction works, who may qualify and how to apply, with a short video.
- Council tax discounts, exemptions and support (video guide)England · Money and bills · 30 October 2026The main ways to pay less council tax: single person discount, exemptions and Council Tax Reduction.
- Homeless or at risk? How your council should help you (video guide)England · Homelessness help · 30 October 2026A short video and plain-English notes on when you can ask your council for homeless help in England, and what to do first.
- Your Universal Credit claimant commitment explained (video guide)UK · Benefits · 30 October 2026What the claimant commitment is, what you must do and how to ask for it to reflect your health or caring needs.
- Budgeting around monthly Universal Credit payments (video guide)UK · Money and bills · 30 October 2026How to plan your money when benefits are paid monthly, and when rent and bills fall due.
- The best way to apply as homeless: phone, email or in person? (video guide)England · Homelessness help · 30 October 2026Which route to use when you apply for homeless help in England, and how to leave a clear record of your request.
- A beginner's guide to budgeting (video guide)UK · Money and bills · 30 October 2026How to make a simple budget when you move into your own place, with a short video and steps.
- Opening a bank account without proof of address (video guide)UK · Money and bills · 30 October 2026Ways to prove where you live when you do not have a utility bill or tenancy agreement yet.
- Opening a bank account without ID in the UK (video guide)UK · Money and bills · 30 October 2026What to do if you do not have photo ID, and how to get an account you can use for benefits and rent.
- No fixed address? How to get a UK bank account (video guide)UK · Money and bills · 30 October 2026How to open an account if you have no fixed address, using a support provider or care-of address.
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Need help today? If you are homeless tonight, contact your council's housing options team or call Shelter on 0808 800 4444. If you feel unsafe or are thinking of harming yourself, call Samaritans on 116 123 any time, or 999 in an emergency. This box is not watched around the clock.