Quick answer: When you move into supported living, ask about your agreement, rent and charges, support hours, house rules and your move-on plan.
Starting well makes everything after easier. This is a short video from a housing provider plus questions to ask.
Key points
- Ask what kind of agreement you are signing, a tenancy or a licence, and what it means.
- Ask what your rent and service charges are, and how they are paid.
- Ask what support you will get and when.
- Ask for the house rules and what happens if something goes wrong.
- Ask about a move-on plan from the start, and what you need to do to be ready.
A tip
Write your questions down before you go. It is fine to take your time.
About the video
The video at the top of this page is by ProgressHousingGroup on YouTube. We picked it because its title is "How to video for supported living tenants - moving in". We did not make it, and rules and amounts change, so use the official links at the bottom of this page to check the details for your situation.
Sources and official help
This guide is general information, not legal or benefits advice. Rules and amounts change, so check the official links above or speak to Citizens Advice or your council before you make a decision.