Quick answer: Ask the bank about options for people with no fixed address, and use a support provider's address if they agree.
If you are in a hostel, temporary housing or staying with friends, getting an account can feel impossible, but there are routes.
Key points
- Ask for a basic bank account and explain your situation.
- Ask if you can use a support provider, day centre or friend's address, with their permission.
- Bring any ID you have and letters from services.
- Ask your support worker to help or to write a letter.
- Tell the DWP the address you can receive post at.
A tip
Keep trying. Different banks and branches handle this differently.
About the video
The video at the top of this page is by UK Compass on YouTube. We picked it because its title is "No Address? Here's How to Get a UK Bank Account". We did not make it, and rules and amounts change, so use the official links at the bottom of this page to check the details for your situation.
Sources and official help
This guide is general information, not legal or benefits advice. Rules and amounts change, so check the official links above or speak to Citizens Advice or your council before you make a decision.