Free tools

Everything here is free and private. What you type stays on your device. Not sure where to begin? Try Start here.

Need help tonight? Call your council's homelessness team, or Shelter on 0808 800 4444 (free). If you are in danger, call 999.

Get started

• Start hereFour questions, then a step-by-step plan to get housed or move on.
• Fix my problemRepairs, eviction, deposit, rent arrears, benefits or the council: a plan for each.
• Find help near youHelplines and official finders for England, Wales, Scotland and Northern Ireland.
• Find your councilSearch all 296 councils in England and go straight to their homeless help.
• Help in your languageWhat to do if you have nowhere to sleep, in 8 languages and easy read.

Write and prepare

• Letter templates13 letters: homeless application, review, complaint, repairs, deposit, benefits and more.
• Deadlines and contact logWork out your deadline, add it to your calendar and keep a dated record.
• Document checklistsWhat to gather for the housing register, Universal Credit, PIP, moving out and more.
• Support worker packA one-page client housing summary and action plan to print or share.

Money and reading

• Housing allowance calculatorSee what help with rent you might get for a room.
• GuidesPlain-English guides with sources, for tenants and support workers.

General information for England, not legal advice. See about us for how we write and check our guides.