Next Step Rooms

Fix my problem

Something gone wrong with your home, rent, deposit, benefits or the council? Answer four quick questions and we will give you a step-by-step plan, with the right guides, letters and help.

Need help tonight? Call your council's homelessness team or Shelter on 0808 800 4444 (free). If you are in danger, call 999.

Free and private. This is a simple question-and-answer tool, not a person or an AI, so it only uses what you pick. If you are not homeless but not sure where to begin, try Start here. Your answers stay on your device. Nothing is sent to us or saved.