If you are Deaf or use British Sign Language, these videos explain how Help to Claim works. We have put all three on one page.
Key points
- The first video is an overview.
- The other two videos cover further parts of the claim process.
- Help to Claim is a free service. Ask about BSL support when you contact them.
- If you need a BSL interpreter for a Jobcentre appointment, ask your work coach to arrange one.
- Share this page with a support worker if you want to go through the videos together.
A tip
Contact Citizens Advice Scotland or your local Citizens Advice to ask about BSL support.
About the video
The video at the top of this page is by Citizens Advice Scotland on YouTube. We picked it because its title is "Universal Credit Help to Claim BSL explainer". We did not make it, and rules and amounts change, so use the official links at the bottom of this page to check the details for your situation. This page also includes two more videos from the same series.
Sources and official help
This guide is general information, not legal or benefits advice. Rules and amounts change, so check the official links above or speak to Citizens Advice or your council before you make a decision.